To do this, open Start menu or Start screen, type Command Prompt, right-select Command Prompt, and then select Run as administrator. Then, install the Windows update or service pack again. To resolve this problem, use the inbox Deployment Image Servicing and Management (DISM) tool. Resolution for Windows 8.1, Windows 10 and Windows Server 2012 R2 If you are home users and looking for more information about fixing Windows update errors, see Fix Windows Update errors.
This article is intended for Support agents and IT professionals. The DISM or System Update Readiness tool may help you to fix some Windows corruption errors. For example, an update might not install if a system file is damaged.
Windows updates and service packs may fail to install if there are corruption errors. Fix Windows Update errors by using the DISM or System Update Readiness toolĪpplies to: Windows 10, version 1809 and later versions, Windows 8.1, Windows Server 2012 R2, Windows 7, Windows Server 2008 R2 Original KB number: 947821 Symptom
